What does a dispatcher say when you call 911?

What does a dispatcher say when you call 911?

When you call 911, a call-taker will answer the phone and say “911” or “911, what’s your emergency?”. Ideally, you should tell the call-taker what the emergency is, for example: “My house is on fire!” “There’s someone breaking into my home!”

Does 911 call back if you hang up?

If you accidentally dialed 911, do not hang up, explain to the dispatcher that you called by mistake. If you hang up, the dispatcher will call you back. By not answering that call, the dispatcher will send police to your home.

When calling 911 List 3 things you should tell the 911 operator?

By clearly stating your location (or a solid address if possible), emergency/what kind of emergency responder you need, and your phone number, the 911 operator can dispatch emergency responders to your location or call you back if the call drops.

What will 911 operator ask?

Dispatchers ask for pertinent information first – address, type of call, name of caller or those involved, and your call back number. Once the initial information is obtained, additional questions may be asked depending on the type of call.

What to expect when you call 9-1-1?

When someone calls 9-1-1, the call is taken by a Primary PSAP (Public Safety Answering Point). This is typically a local law enforcement agency or local government agency. They will determine the need for fire, EMS, or law enforcement. If the need is for an ambulance, your call might be transferred to a Secondary PSAP, like LifeNet.

How to become a 911 Operator/Dispatcher?

How to Become a 911 Operator 911 Dispatchers Save Lives Every Day. It is important for the 911 dispatcher to procure the right information from a caller during a time of emergency and crisis. Learn How to Become a 911 Dispatcher in your State Your Game Plan for Becoming a 911 Operator. Needed Skills and Job Requirements for 911 Dispatchers.

What is it like to work as a 911 operator?

Working as a 911 operator is an opportunity to work with police, rescue and fire crews and provide an important service to the public. People who call 911 are often in a state of panic, and a soothing, steady operator can help to calm such a caller and to provide clear instructions until emergency personnel arrives.

What is a 911 operator job?

The primary task performed in 911 operator jobs is to take emergency calls and route the nearest appropriate emergency personnel to the scene. Within a day’s work, a 911 operator, or dispatcher, can field calls from the public and enter details about the emergency in a computer system or by hand.