Did Jetstar close?
The airline’s entire reservations system, including its website and call centre, will shut down from 5pm (AEDT) on Friday for the weekend. The system is planned to be back online by 9am on Monday. Jetstar’s check-in kiosks, which operate at many airports around Australia, will also be shutdown.
Are domestic flights being Cancelled?
Due to a recent COVID-19 outbreak within Australia, many domestic flights have been cancelled due to new border restrictions. Travellers who have flights that have been cancelled by Qantas will be contacted by Qantas and offered alternative flight options including a Flight Credit, alternative flight, or refund.
Does Jetstar cancel flights often?
At Jetstar we never cancel flights on the day of departure for commercial reasons, or when we have not sold enough seats. However, despite all the efforts we make, it is sometimes unavoidable that a flight is delayed or that we have to cancel a flight on the day you’re due to travel.
When does Jetstar flight tracker no longer work?
What to do if your flight has been cancelled by Jetstar?
Ask Jess, our virtual assistant, to help you with your claim. You’ll need your booking reference number, which you can find on your itinerary. Make a document request to help with your insurance claim.
Where can I make changes to my Jetstar flight?
For changes made on the same day of your scheduled flight departure, changes can be made at Jetstar.com, Jetstar App or the Call Centre before the original scheduled flight opens for check-in at the airport.
When to cancel Jetstar flights due to covid-19?
If your travel plans have been impacted by COVID-19, we’re offering the option to cancel and receive a credit voucher on all new and existing flight bookings with travel dates from 15 Mar – 31 July 2020^