How long does it take to get a referral from the VA?
VA will process all requests within three business days, and the provider will be notified of the decision or outcome through their preferred method of communication. The notification will also indicate if the care will be provided within VA or in the community.
How do VA referrals work?
The VA referral is important because it authorizes the Veteran to receive care from the community provider. Without the referral, VA has not authorized and cannot pay for the care in most circumstances. Once a referral is sent to the Veteran and the selected community provider, an appointment can be scheduled.
How long does it take to get a VA appointment?
A new LA VA chart shows as of March 1, new mental health patients in Los Angeles are waiting an average 36 days just to get an appointment.
How do I request community care through the VA?
Call 1-877-222-8387.
Why is the referral process easier for the VA?
Referral Coordination Teams One reason the process was easier is because VA is using Referral Coordination Teams (RCTs). RCTs simplify the process when a Veteran’s health care provider refers them to another provider, whether in VA or in the community.
Can a veteran get referral to a community provider?
A Veteran may be able to: VA will send the Veteran and the selected community provider a referral. VA will also send the Veteran’s medical documentation to the community provider to ensure proper care coordination between their VA care team and the community provider.
How does the referral coordination initiative work for veterans?
Ideal RCI process for limited or no-on-site specialty care During the Veteran’s initial visit, the referring providers will inform the Veteran that the RCT will contact them within 3 days to review all potential eligibilities and care options for their referral(s) and coordinate appropriate internal/direct or community care appointments.
When to submit a request for service to VA?
Providers must submit a Request for Service (RFS) form 10-10172 to VA, when a need is identified for additional care that falls outside of the original referral and SEOC, or if there is a need to extend the duration of the referral.