How do I contact the banking ombudsman?

How do I contact the banking ombudsman?

If you have given the agency a reasonable chance to resolve your complaint, you can call us on 1800 451 524 to discuss your complaint, or go to our ONLINE COMPLAINTS FORM to submit a complaint for assessment.

How do I contact the Ombudsman of Australia?

[email protected] GPO Box 442 Canberra ACT 2601. calling us on 1300 362 072.

How do I make a complaint against a bank?

Where can I complain if I have a problem with my Bank? You can raise your grievance on the Digital Complaint Management System (CMS) Portal: This this is the unified portal for Banking, NBFC as well as Digital Transactions related grievances.

What does the ombudsman do in South Australia?

The South Australian Ombudsman is an independent officer that: investigates complaints about South Australian government and local government agencies. conducts audits of these agencies.

Who is the Australian Financial Complaints Authority ombudsman?

An ombudsman is an independent person who investigates and resolves complaints between parties. AFCA’s Datacube enables Australians to see how financial firms are handling complaints.

Can a complaint be lodged with the bank Ombudsman?

We understand that you may have lodged your complaint with various bank staff members already and that you may be frustrated. Our experience has however shown that this process facilitates a quick resolution of complaints that have substantial merit. Make a complaint FAQ’s

How to contact the Commonwealth Ombudsman Service office?

Alternatively you can download and complete our Compliments or complaints about our service form. Guidelines on seeking information from the Ombudsman’s office including Freedom of Information requests. By appointment only. To make an appointment to speak to one of our staff, please call 1300 362 072