What does runbook mean?

What does runbook mean?

A runbook is a detailed “how-to” guide for completing a commonly repeated task or procedure within a company’s IT operations process. Runbooks are created to provide everyone on the team—new or experienced—the knowledge and steps to quickly and accurately resolve a given issue.

What is a runbook example?

General runbooks include routine IT department activities such as a help agent responding to low-level IT tickets or a network administrator performing pre-scheduled tasks in your IT management software: Reviewing audit logs. Performing daily backups. Monitoring system performance.

What is the purpose of runbook?

Operations runbooks, often simply called runbooks, are a set of standardized documents, references, and procedures used to describe common IT tasks. Runbooks are created for the purpose of walking someone through the steps necessary for accomplishing a specific task or troubleshooting a particular issue.

What goes in a runbook?

Typically, a runbook contains procedures to begin, stop, supervise, and debug the system. It may also describe procedures for handling special requests and contingencies. An effective runbook allows other operators, with prerequisite expertise, to effectively manage and troubleshoot a system.

What is a runbook in a computer system?

In a computer system or network, a runbook is a compilation of routine procedures and operations that the system administrator or operator carries out. System administrators in IT departments and NOCs use runbooks as a reference.

What do you mean by a run book?

A runbook is a play-by-play guide of all procedures and operations that needs to be considered or addressed when implementing a cutover.

How is information stored in a run book?

For prepared IT professionals, that information is stored in a runbook. A runbook is a set of standardized documents, references and procedures that explain common recurring IT tasks. Instead of figuring out the same problem time and time again, you can refer to your runbook for an optimal way to get the work done.

What is the purpose of a runbook catalog?

The runbook catalog begins with an index of processes covered and may be broken down in outline form to align the processes to the major elements they support in the service catalog. A runbook is a compilation of routine procedures and operations that the system administrator or operator carries out.